Need help? Check the guide first, or get in touch directly.
Most questions are answered in the help section — setup, schedule creation, Watch timer, and common issues.
Fylix is built by Acorn Studio. If you need help that isn't covered in the guide, reach us at support@acornstudio.co.za or use the form below.
We aim to respond to all queries within 2 business days.
Most issues — especially sync problems — are covered in the help section.
Fylix requires iOS 18.0+ and watchOS 11.0+. Some issues may be resolved by updating your devices.
Delete and reinstall both apps. Your schedules are synced from the iPhone so you won't lose data.
We never collect diagnostic data, crash reports, or usage analytics without your explicit consent. We don't know what schedules you've created or how you use the app — and we prefer it that way. See our Privacy Policy for full details.